Refund Policy

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

• The item must be in the same condition that you received it
• Unworn or unused
• With original tags attached
• In its original packaging
• Accompanied by a receipt or proof of purchase

To start a return, please contact us at:

📧 [email protected]

If your return is approved, we will send you a return shipping label along with instructions on how and where to send your package.

Please note: Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, feel free to contact us at [email protected].

Damages and Issues

Please inspect your order upon arrival.

If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right as quickly as possible.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (food, flowers, plants)
• Custom or personalized products
• Personal care goods (beauty products)
• Hazardous materials, flammable liquids, or gases
• Sale items
• Gift cards

If you're unsure whether your item qualifies for return, please contact us before sending it back.

Exchanges

The fastest way to ensure you get the item you want is to:

1. Return the original item (following the return process above).
2. Once the return is accepted, place a new order for the desired item.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be processed automatically to your original payment method.

Please allow time for your bank or credit card provider to process and post the refund, as this may take several business days.